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Known. The handbook for building and unleashing your personal brand in the digital age
Mark W. Schaefer
The Nordstrom Way to Customer Service Excellence: A handbook for implementing great service in your organization
Robert Spector
Cracking the Sales Management Code: The Secrets to Measuring and Managing Sales Performance
Jason Jordan
Becoming a professional life coach: lessons from the Institute for Life Coach Training
Patrick Williams
Strengths Quest: Discover and Develop Your Strengths in Academics, Career, and Beyond
Donald O. Clifton
